The Great 8: Conflict Currencies and the Resolution Ratio

Friday Plenary
Friday, February 23 9:15 - 10:45 AM
Incanto Ballroom

Session Description:

Ever wonder why a matter doesn’t resolve even when a lot of money is on the table, or why a conflict lingers even when an apology is given? What more does it take?

Learn about the GREAT 8 CONFLICT CURRENCIES and how you can apply the RESOLUTION RATIO to balance out the debits and credits at the heart of the conflicts you deal with and to bring peace.