The Role of Ombudsman Programs in Organizational Conflict Resolution Systems

Concurrent Session 10
Friday, February 23 3:45 - 5:15 PM
Sala Promenade

Session Description:

A panel of experienced ombudsman practitioners will speak about practicing in their respective organizations and answer questions from the audience. The goal of this session is to have an open and frank discussion about the advantages and challenges ombudsman programs bring to an organization’s conflict resolution system. The ombudsman practitioners will answer questions ranging from standards of practice to how their programs have impacted the community culture and climate of the organizations they serve. If you’ve had questions about the benefits and challenges of a program and/or the Ombudsman field itself, this is your chance to find out directly from Ombudsman practitioners.